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Shipping

Shipping Charges

At Black Knight Games we offer very fair shipping prices to anywhere in North America!  When you make your purchase you will have three shipping options: FedEx Ground (default), FedEx Express, or you can pick up your order at our store for free!

Pick up In Store FREE 1 Business Day for Processing, you will be contacted when the order is ready for pick-up
  In Ontario
$8.99**
2-5 Business Days**
In Quebec, Manitoba & Nova Scotia
$11.99**
2-5 Business Days**
Rest of Canada* $13.99**
2-8 Business Days**
United States*
$15.99 3-6 Business Days

In Ontario
$29.99
2 Business Days
Canada-Wide* $39.99 2 Business Days

*Shipping rates for Canada-wide, and United States do not apply for orders to the territories in Canada, or for orders to Alaska, Hawaii or Puerto Rico.  For rates and ship-times to these territories please contact us before submitting your order.

** Rural areas like those in Northern Ontario, Quebec, Manitoba and British Columbia (marked blue on the map) may be longer shipping times (8+ Business Days), and will be charged an additional $5.00 'Remote-Rural-Canada-Zone' fee on any order under $100.00, as per the FedEx delivery rules.  When ordering from one of these rural zones select the 'RURAL ZONE' option when selecting the shipping option.  If the 'RURAL ZONE' option is not selected the customer will be emailed a bill for the additional charge to be paid before the order ships out.

  Shipping rates to these locations can vary widely.  If the actual shipping cost ends up being less then the one listed we will give you a refund for the difference.  If the actual shipping cost ends up being more you will still only be charged the listed cost.

Notes:

  1. The shipping times are estimates based on typical shipping times.  We do not guarantee that the items will arrive in a certain time frame.  We will however do our absolute best to ship the product to you within a single business day.
  2. If an item is marked 'In Stock' your order will ship immediately.
  3. If you order any items marked 'Out of Stock' your order will be held until the items arrive (which can take an indefinite amount of time).
  4. Orders that are crossing the boarder may take longer due to possible delays in customs.
  5. Every care will be taken to ensure that your orders are packed properly.  If orders arrive damaged please contact us immediately so that we may go through the proper channels.
  6. Shipping is 100% insured.  If the package arrives damaged, with items missing etc. we will send you a replacement right away.  We'll take care of the shipping carriers, insurance, etc.  You just worry about enjoying your new stuff!

Returning or Exchanging Products:

Please read our General Conditions page for full information on cancellations, returns & exchanges.